Correcting Mistakes: Responding Quickly & Effectively No Comments

Correcting Mistakes: Responding Quickly & Effectively

Credibility is a hard-won attribute in today’s fast-paced and multi-dimensional communications landscape. Thorough editing, fact checking and reviews by multiple levels of people within a company or organization will help guard against mistakes. But when they do happen, the challenge is retaining the organization’s credibility in handling the mistake. With Read more
Lessons from Sony’s Hacked Emails No Comments

Lessons from Sony’s Hacked Emails

The revelation of racially insensitive comments in emails written by Sony Pictures Entertainment co-Chair Amy Pascal and producer Scott Rudin provide another lesson in what not to do with our most frequently used form of communication. Their comments, suggesting President Obama would only like African American-focused movies, came to light because Read more